FAQ

By accessing and using this website, you acknowledge and agree to the terms outlined in our legal disclaimer and liability waiver. Please read carefully before proceeding.

This website provides information about raw dairy products. Consumption of raw dairy carries certain risks, and by using this site, you accept full responsibility for any consequences.

Purpose and Scope

Raw Dairy Club (“RDC”), a registered DBA of Oso Miel LLC, is a Florida-based business licensed under the Florida Feed Master Program to sell raw dairy products labeled and distributed solely as pet feed.

All RDC products are intended for animal consumption only and are not for human consumption as defined by the Florida Department of Agriculture and Consumer Services (FDACS) and the U.S. Food and Drug Administration (FDA).

1. Nature of Products

RDC sources raw dairy and other farm-direct products from licensed Florida producers.

Products are minimally handled, unpasteurized, and may contain natural bacteria or microorganisms inherent to raw agricultural products.

All packaging clearly states:

“FOR ANIMAL CONSUMPTION ONLY. NOT FOR HUMAN CONSUMPTION.”

By purchasing from RDC, you acknowledge that you understand and agree to these terms.

2. Acknowledgment of Risk

• Raw, unpasteurized dairy products may contain harmful bacteria such as E. coli, Listeria, Campylobacter, and Salmonella.
  
• Regulatory agencies (FDACS, CDC, FDA) warn that the consumption of raw dairy by humans may cause serious illness or death, especially in infants, children, pregnant women, the elderly, or those with weakened immune systems.
  
• If you choose to handle, store, or use these products for any purpose other than animal consumption, you do so voluntarily and at your own risk.
  
  RDC disclaims all responsibility for any illness, injury, or loss arising from misuse or misrepresentation of these products.

3. Handling & Storage

To maintain product integrity for its intended animal use:

• Keep products refrigerated at or below 38°F.
  
• Do not leave raw dairy unrefrigerated for extended periods.
  
• Follow all handling, freezing, and thawing guidance provided by RDC.
  

4. Limitation of Liability

By purchasing from RDC, the buyer agrees that:

• RDC, its owners, employees, contractors, and affiliates shall not be liable for any injury, illness, or damages—direct or indirect—arising from the possession, use, or consumption of RDC products.
  
• RDC’s liability, if any, shall be limited to a refund of the original purchase price of the affected product.
  
• RDC provides no warranties, express or implied, regarding the safety or fitness of products for any unintended use.

5. Indemnification

The buyer agrees to indemnify and hold harmless RDC, its owners, agents, and affiliates from and against any and all claims, damages, or expenses (including attorney’s fees) arising from misuse or unintended consumption of RDC products.

6. Governing Law & Jurisdiction

This agreement shall be governed by the laws of the State of Florida.
Any dispute arising from the purchase or use of RDC products shall be brought exclusively in the state or federal courts of Miami-Dade County, Florida.

7. Customer Acknowledgment

By completing a purchase, subscription, or order through Raw Dairy Club, you acknowledge that you have read, understood, and agreed to all terms of this disclaimer and waiver.

You affirm that all RDC products will be used in compliance with Florida Feed Master regulations and for animal consumption only.

Raw Dairy Club
A registered DBA of Oso Miel LLC
Miami, Florida
www.rawdairyclub.com
FDACS Feed Master License No. Z006519

Raw Milk

Per 1 cup (8 oz):

• Calories: ~150
  
• Fat: 8g
  
• Protein: 8g
  
• Carbohydrates (Lactose): 12g
  
• Calcium: ~25% Daily Value
  
• Naturally contains vitamins A, D, B12, and K2
  
• No added hormones, pasteurization, or processing
  
  

Raw Kefir

Per 1 cup (8 oz):

• Calories: 100–130
  
• Fat: 5g
  
• Protein: 6g
  
• Carbohydrates: 8g
  
• Contains 10+ strains of beneficial bacteria and yeasts
  
• Typically 99% lactose-free
  
  

Raw Yogurt

Per 1 cup (8 oz):

• Calories: 140
  
• Fat: 7–8g
  
• Protein: 7–9g
  
• Carbohydrates: 9g
  
• Rich in probiotics and healthy fats
  
  

Raw Butter

Per 1 tablespoon:

• Calories: 100
  
• Fat: 11g (including CLA and butyrate)
  
• No carbohydrates or protein
  
• Rich in fat-soluble vitamins A, D, and K2
  
  

Raw Cheese

Cream Cheese (2 tablespoons):

• Calories: 100
  
• Fat: 10g
  
• Protein: 2g
  
• Carbohydrates: <1g
  
  

Feta or Goat Cheese (1 oz):

• Calories: ~75
  
• Fat: 6g
  
• Protein: 4g
  
• Sodium: ~200mg

Yes. Nutritional values may vary slightly depending on the animal’s diet, the season, and farm-specific practices. These estimates reflect typical values for small-batch, grass-fed raw dairy products.

Yes—in Florida, raw dairy products can be sold for animal (pet) consumption. Retail sale for human consumption is not permitted. We operate under Florida’s feed/pet-food rules and label all products “Not for human consumption.”

We deliver every other Saturday to qualifying zip codes within 20 miles of our hub in Hialeah. On delivery days, you’ll receive text and email updates with your driver’s route and estimated arrival time.

We have a one box subscription order minimum for all deliveries to help cover cold storage, transport, and handling costs. This ensures each route stays efficient while keeping products fresh and accessible.

Our biweekly order cutoff is Wednesday at 6:00 pm ET. Any new orders, changes, or cancellations must be made before this time for the upcoming weekend’s delivery or pickup.

All payments are processed securely at checkout through our website. Members are billed $50 monthly for their membership, and subscription orders are processed automatically every other week.

If you live outside our 20-mile delivery radius, you’re welcome to pick up your order at our Hialeah hub on delivery days (every other Saturday). Make sure to select the pickup option at checkout.

 The Raw Dairy Club membership is $50 per month and gives you free delivery on every order, plus 10% off all products (dairy, glassware, merch). Members also get early access to seasonal drops and special offers. Non-members are always welcome to subscribe, but they’ll pay a $25 delivery fee per order and do not receive the membership discount.

All customer subscriptions let you choose between our preset biweekly bundles as well as the option to build your own. That same order will then repeat automatically unless adjusted before the biweekly cutoff time on delivery weeks: Wednesdays at 6:00 pm ET.

Because we source directly from small Florida farms, availability may vary week to week. If an item you ordered is out of stock, we’ll notify you right away and issue a refund or offer a replacement option. Our goal is always to keep you updated and make sure your order arrives as complete and fresh as possible.

Because we work directly with small, local farms, each delivery reflects the rhythm of the land and the farmers’ milking schedules. At times, certain products may rotate or come from different partner farms — always selected for freshness and quality. This way, every box supports family farms, honors natural cycles, and brings you the most honest expression of local dairy every two weeks.

Our dairy is sourced fresh from small, family-run farms in Central and South Florida. We partner only with farmers who pasture-raise their animals, feed them a grass-based diet, follow organic practices, and care for the land and animals in sustainable, ethical, and chemical-free ways. By working directly with these trusted farms, we’re able to provide raw, unprocessed dairy that’s transparent, trustworthy, and truly farm-direct.

Because our products are highly perishable and must stay cold, we ask that someone is home to receive your delivery during the Saturday window. As soon as your box arrives, please bring it inside and refrigerate all items immediately to maintain freshness and quality.

If no one is home at the time of delivery, your order will be left at your door and must be refrigerated within two hours. Raw Dairy Club cannot replace or refund items that spoil after drop-off, so please plan accordingly to ensure someone is available to receive your box.

Because we follow our farmers’ production schedules and everything is ordered and bottled fresh, we’re unable to reschedule deliveries after the biweekly cutoff (Wednesday at 6:00 pm ET). If you need to make changes to your order or delivery, please reach out before the cutoff or log in to your member dashboard to make adjustments.

Yes! At checkout, select the pickup option to collect your order at our Hialeah fulfillment center on delivery days (every other Saturday between 11 am and 2 pm). Those who live within 20 miles of our hub will qualify for local delivery, however, can still choose the pick up option if desired. Those outside the delivery radius will only be able to pick up their orders. Customers picking up will not be charged a delivery fee.

Please bring your own cooler and ice packs to transport your dairy cold. If you need one, we’ll provide a foam box and ice packs for a $25 deposit, refunded when returned in good condition.

Each order arrives in an insulated foam box with reusable ice packs to keep your dairy cold. We kindly ask that you return these items so we can reuse them — it’s a small step that helps us reduce waste and stay sustainable. 

Please leave your box and ice packs outside on your next delivery day for our driver to collect. Make sure everything is clean and intact so it can be reused for future deliveries. If no box is left out for return, a $25 replacement fee will be charged to cover the cost of the reusable packaging. If you won’t be placing another order soon, just text us to schedule a pickup window, and we’ll swing by to retrieve your packaging.

 If an item is missing from your order, please let us know within 24 hours — we’ll make it right with refunds, credits, or next-delivery adjustments. Please text (949) 400-0114 or email us at hello@rawdairyclub.com. However, due to our made-to-order operation and the nature of our highly perishable products, we’re unable to offer refunds or replacements if your order spoils after delivery. We appreciate your support in helping us keep things fresh, small-batch, and fair for everyone.

Once your box arrives, place all dairy items in the refrigerator as soon as possible. Raw dairy is a living food — it’s best kept below 38°F to maintain freshness and quality. Some products will arrive with clearly listed expiration dates, while others may not. Because we source directly from small farms, labeling can vary slightly between producers. Please refer to general shelf life guidelines below:

• Raw Milk: 10–12 days (freeze to extend up to 3 months)
  
• Raw Kefir: 2–3 weeks (freeze to extend up to 3 months)
  
• Raw Yogurt: 10–14 days
  
• Raw Butter: 2 months
  
• Raw Cheese (Feta/Cream): 2 weeks once opened

We recommend freezing any milk you don’t plan to use within 10–12 days. Generally, freezing in plastic is safer than glass since the liquid expands and can cause glass to crack.

If you do choose to freeze, here’s how to do it safely:

1. Transfer to another container before freezing — ideally plastic or freezer-safe glass with extra headspace.
   
   
2. Leave room at the top — milk and kefir expand about 10% when frozen.
   
   
3. Freeze upright and avoid sudden temperature changes.
   
   
4. Thaw slowly in the fridge, not at room temperature or in warm water. Raw milk should never be above 40°F.
   
   

When thawed, the texture may separate slightly — just shake or stir before use.

While our bottles are delivered in plastic for safe transport, we encourage transferring your dairy into glass containers for storage in your refrigerator. Glass helps preserve temperature, flavor, and freshness — and it’s a more natural, sustainable way to store raw dairy. Our RDC-branded glassware is designed for this purpose, and many members find it enhances both taste and ritual.